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Frequently Asked Questions added to website

Being a plumbing and heating repair specialist, we often get asked questions about the common issues that people have in that area. This can range from questions about a boiler making a strange kettling noise to what to do about a bath that won’t drain properly. Obviously we can send an engineer out to resolve the problem but sometimes there may be a simple fix that you can try yourself first. Likewise, it might be a major problem that could potentially be dangerous, so it’s good to have a resource that helps you know the difference!

We have therefore put together the most common questions that people ask us and created a Frequently Asked Questions page. We’ve split it into 4 sections: Plumbing, Heating, Drainage and general customer service. Simply click on the question you’re interested in and the answer will display below it.


We’ve tried to cover the questions we receive on enquiries, on our Facebook page and the issues that we get called out to resolve. If you have a question that we haven’t answered here then you can contact us using the form opposite or via Facebook or Twitter. We’ll obviously answer you directly but we’ll also add it to our FAQs for the benefit of anyone else who may have the same burning question!

Please let us know if you find this resource useful keep checking back as we will be updating this as we go.

You can see the FAQ page here.

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