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Respecting your privacy

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Privacy Policy

General

Welcome to the Plumbcare.com Website Terms & Conditions. Your use of this Website is governed by the Terms & Conditions set out below. By using any part of this Website you agree to be bound by the Terms and Conditions.

Plumbcare.com is the supplier of the goods and our address is 6A Calder Vale Road, Wakefield WF1 5PE.

By accessing the website you are subject to the following Terms & Conditions, which may be modified at any time, without prior notice. It is your responsibility to ensure you are familiar with this document, and by ticking the box on the shopping basket page you are verifying you understand this.

Privacy

We fully appreciate your right to privacy on the internet and will not disclose your name, address, or any other contact details to third parties unless we have your express permission. The only exception is if we are required to by law. This is subject to the Data Protection Act.

Data

We hold and process customer data where we have a lawful basis to do so, primarily in terms of ‘Consent’, ‘Contract’, or ‘Legitimate Interest’. Data is stored as long as the lawful basis applies or until the customer withdraws consent. Your data will not be shared with the exception of gas audits, completed by our external auditor Morgan & Lambert - you can view their privacy policy here.

Customers have the right to access, rectify, erase, or restrict processing of the data that we hold by e-mailing their instructions to [email protected].

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Intellectual Property

In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplies to you or which appears on www.plumbcare.com

Disclaimer

Any trade marks/names as may be featured on the Plumbcare.com website are owned by the respective trade mark owners and Plumbcare.com claims no association, alliance of affiliation with them. Where a trade mark (brand name) is referred to it is used to describe or identify the products.

Maintenance

Our web development company may occasionally be required to carry out maintenance on our website which could result in short periods of unavailability. This is necessary sometimes in order to implement changes and upgrades.

Plumbcare.com has the right at its discretion at any time and without notice, to amend, remove or vary any of the content which appears on any page of the Plumbcare.com website.

Governing Law

Your use of this Website and any purchase by you of any goods from Plumbcare.com shall be governed by English law and the parties here to submit to the exclusive jurisdiction of the English Courts.

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We are a Yorkshire-based company covering areas around Wakefield, Leeds, Sheffield and beyond. If you are unsure if we may be able to cover your area, please take a look at our locations page. Plumbcare will only ever use your details to reply to your enquiry and we’ll never send you any spam. Ever.

Gas Safe Register
OFTEC Registered Business
CHAS Accredited Contractor
Safe Contractor Approved
Watersafe Quality Assured
Worcester Bosch Accredited Installer