Our all day appointments run from 8am to 9pm. Here's why we do it like that and why it's not as inconvenient as it may seem.
On the rare occasion that sourcing a part adds a delay to the job, or people are worried about cost, sometimes customers ask if they can supply their own parts. That may be possible but there are a number of issues that you really need to be aware of before you go ahead.
If your radiators aren't heating up properly, some heat but not others or they're hot at the top but not the bottom you could have sludge in your heating system. How to deal with it and how to prevent it happening.
Boilers benefit greatly from having an annual service but does it really matter when that takes place as long as it’s every year? From a functional point of view, it doesn’t really, however there are benefits in terms of convenience and cost that might just persuade you it’s worth moving your boiler service into the summer months.
Having accessible bathroom facilities can enable many older people to stay in their own homes for longer. 'Pop up' bathroom pods can be installed in virtually any room without the need for extensions or structural work and they can also be subsequently removed.
If you’ve had a plumber out from us during this recent cold snap we’ve had, it may be that you’ve had your emergency fixed by the MD of the company himself!
Stopcocks can be difficult to access or hard to turn but turning the water off quickly in the event of a leak is paramount. A Surestop is a great alternative as it can be installed in an accessible position and turns the water supply off with the flick of a switch.
Having your boiler serviced in the summer is often more convenient than having it done in winter, and now it will cost you less too: move your annual boiler service to the summer and save £20!
You may have a home boiler cover policy and think that your boiler will be fixed under that if it breaks down but are you aware of the terms of the policy and what that actually includes? You may be left with a big unexpected bill if your claim is invalidated for any of these common reasons.
A blocked drain needs resolving quickly but how do you know when it's your responsibility or your water provider's? We explain the difference plus how to avoid a blockage in the first place.