Reviews can be a great way to gauge a company's services, as they come direct from customers. However, they can also be written at times of challenge and may not always reflect the full story so how useful are they? Here is our guide to using reviews in context as a useful assessment of customer service and workmanship.
I would like to express our complete satisfaction at the services of Plumbcare.com right from your initial visit to our home to provide us with the quote for the installation of the boiler by Glen, Tom and Matty, as well as the helpfulness and cheery nature of Rachel at your offices. We would definitely recommend Plumbcare.com to all of our friends and acquaintances and once again would just like to thank you for a swift, relatively mess-free installation and excellent levels of workmanship.