An explanation about how our appointments work, why they work that way and why we offer a 30 minute pre-call rather than provide timings.
You may have a home boiler cover policy and think that your boiler will be fixed under that if it breaks down but are you aware of the terms of the policy and what that actually includes? You may be left with a big unexpected bill if your claim is invalidated for any of these common reasons.
Nobody enjoys paying out for boiler repairs but using cheap parts instead of genuine manufacturer parts can be a false economy and cost much more in the long term.
When your boiler breaks down, a natural reaction is to panic - no one wants to sit in a house with no central heating and no access to hot water - but preparing for an emergency will mean that you can stay calm so you can solve the problem faster.