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How to stop your pipes freezing

14 December 2020

frozen pipe

As the temperature is only going to get colder as we move towards winter, your pipes are vulnerable to freezing which could cause blockages, floods, and boiler breakdowns. Luckily, it's simple to protect them against the cold and you can even claim free equipment to do it. Read how here.

Investment in technology to boost customer service at Plumbcare.com

7 October 2020

call centre

As a reactive plumbing and heating firm, we know the importance of being able to get through to us quickly on the phone. We also acknowledge that our telephone system has been experiencing problems and that it has become unfit for purpose, leading to a lot of frustration for customers and ourselves. That is why we have invested in new technology that will allow us to offer a responsive and streamlined service, whether you're dealing with a call handler in the office or working from home, during continued restrictions.

How to keep the plumber away

29 April 2020

blocked toilet

Lockdown is proving to be a stressful time for many so the last thing you need at the moment is to experience a plumbing or heating emergency. If that happens, don't worry; we are here to help you. However, there are a number of small things you can do to minimise the chances of a breakdown and keep the plumber away!

How our appointments work

10 October 2019

Engineer visit

An explanation about how our appointments work, why they work that way and why we offer a 30 minute pre-call rather than provide timings.

Got boiler cover but do you know WHAT is covered?

15 February 2018

boiler repair

You may have a home boiler cover policy and think that your boiler will be fixed under that if it breaks down but are you aware of the terms of the policy and what that actually includes? You may be left with a big unexpected bill if your claim is invalidated for any of these common reasons.

Why cheap boiler parts cost more

12 January 2018

emergency boiler repair

Nobody enjoys paying out for boiler repairs but using cheap parts instead of genuine manufacturer parts can be a false economy and cost much more in the long term.

What to Do If Your Boiler Breaks Down

27 January 2016

Boiler breakdown

When your boiler breaks down, a natural reaction is to panic - no one wants to sit in a house with no central heating and no access to hot water - but preparing for an emergency will mean that you can stay calm so you can solve the problem faster.

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We are a Yorkshire-based company covering areas around Wakefield, Leeds, Sheffield and beyond. If you are unsure if we may be able to cover your area, please take a look at our locations page.

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Gas Safe Register
OFTEC Registered Business
CHAS Accredited Contractor
Safe Contractor Approved
Watersafe Quality Assured
Worcester Bosch Accredited Installer