Plumbing disasters can happen at any time of the day and any day of the week, in fact sod’s law often dictates that they happen when it’s least convenient such as on a weekend or through the night. A customer recently called because they’d accidentally hit a heating pipe when putting up a picture in their new house – WHOOPS! This is quite easily done and when do we tend to do our DIY jobs? On a weekend or an evening of course when we’re not working ourselves.
When you have a plumbing emergency on a Sunday evening like this gentleman you can try to call your local one-man-band plumber out but it’s hit and miss as to whether they’ll be able to attend. That’s why you should always keep at hand the number of a reactive plumbing and heating firm that operates 24 hours a day, 7 days a week, 365 days a year, because a burst pipe just can’t wait til Monday!
Luckily this gentleman found us. He called us out on a Sunday night and we were able to come round that evening, fix the issue and even help him out with some queries on his central heating system, which was still fairly new to him, it being a new house.
So, we hope you will never have such an emergency that you will need a plumbing and heating engineer on a Sunday night, or 3am on a Wednesday morning or even on Christmas day but if you do, keep this number stored in your phone because we will be here:
Cold weather is coming and with it often comes frozen pipes and boiler breakdowns so this could be the most useful number you note down this year. (We’re also really good at the non-emergency stuff like boiler services and changing taps!).
By the way, here is what this particular customer had to say…
“We put up a picture in our brand new house and I hit a central heating pipe, panicked like mad and rang Plumbcare out of hope that someone could help on a Sunday evening. Thankfully Richard came out and did a great job, really polite and professional and answered any questions I had around the heating system, thanks.”
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"Fantastic service today from Josh! Our bathroom shower started gushing water in the night and leaked through to the living room so had to turn the mains water off to stop it. He was round the following morning and got it sorted quickly for us despite the issues we are all currently facing. Really friendly too - thank you!"