As always, we are dedicated to keeping our customers up to date with how we’re managing the coronavirus situation, any changes in the services that we’re offering and how we’re delivering them.
On 23 March we took the decision to focus entirely on emergency jobs and on 30 March we clarified the specific types of scenarios where we would attend and those that we wouldn’t. Included in these updates was that we were not undertaking boiler servicing.
This was so we could continue to provide emergency repairs while conducting our risk assessments and method statements as guidelines changed. It also allowed us to maintain availability while we naturally experienced a dip in our workforce due to those self-isolating.
We now feel that the time is right to resume boiler servicing. We always felt that while boiler servicing wasn’t urgent, it was always essential. Therefore, now that we have established our routines and many engineers have completed their appropriate periods of self-isolation, we are now taking bookings for boiler services.
The same guidelines apply to boiler services as all other services:
An annual boiler service is an important factor in keeping boilers working well. It tests the boiler and is a good way of spotting potential issues early. It can also alert our engineers to any dangers such as carbon monoxide leaks, which could potentially be deadly (though we recommend that you have a CO monitor at home to alert you of this quickly).
If you don’t have any concerns about your boiler and you do delay the service due to these extraordinary times, it shouldn’t be an issue and most boiler manufacturers are being flexible with warranty conditions around servicing. However, if you would like your boiler to be serviced for peace of mind and you are OK with engineers coming into your home, then we are happy to be able to provide this service.
To book yours, please call us on 0333 577 0151 or complete the form here.
Complete the form below and one of the Plumbcare.com team will get back to you as soon as possible.
"Extremely pleased with the service from start to finish. Richard was very helpful when talking to my girlfriend and I through the options available. Adam and his colleague made sure everything was done professionally and gave me really good advice, fantastic customer service and efficiency."