Being able to speak to us on the phone quickly needs to be a given for a reactive plumbing and heating company such as ourselves. Our previous phone system had become no longer fit for purpose so we are pleased to to report that we have made huge investments in state-of-the-art call centre technology to better meet the needs of end users and insurer clients.
I recently had a new boiler fitted by Plumbcare.com, the price was excellent. Every process was explained to me prior to fitting and time was spent going through what was required and the reasons why. They were not pushy and I was given time to think, all options were thoroughly explained to me. The staff were all friendly and helpful and the work carried out was to a high standard with minimum disruption and my house was left clean and tidy. Time was also spent showing me what had been done and how to use the equipment. I would definitely recommend them to others.