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Investment in technology improves customer service at Plumbcare

29 October 2020

call centre

Being able to speak to us on the phone quickly needs to be a given for a reactive plumbing and heating company such as ourselves. Our previous phone system had become no longer fit for purpose so we are pleased to to report that we have made huge investments in state-of-the-art call centre technology to better meet the needs of end users and insurer clients.

Plumbing excellence is a given. Accurate live data is where providers differentiate

26 October 2018

call handlers updating insurance portals

No longer is being able to deliver a highly skilled plumbing and heating service enough for the insurance industry. This is a basic expectation. True excellence lies in the accurate sharing of live data.

Most accurate portal updating for AXA

11 October 2018

AXA award for Plumbcare.com

The Plumbcare.com office team wins Most Accurate Portal Updating award from AXA

Gas Safe Register
OFTEC Registered Business
CHAS Accredited Contractor
Safe Contractor Approved
Watersafe Quality Assured
Worcester Bosch Accredited Installer