Being able to speak to us on the phone quickly needs to be a given for a reactive plumbing and heating company such as ourselves. Our previous phone system had become no longer fit for purpose so we are pleased to to report that we have made huge investments in state-of-the-art call centre technology to better meet the needs of end users and insurer clients.
Landlords have an obligation to keep tenants safe by conducting annual servicing on gas appliances and issuing a Landlords' Gas Safety Certificate, but is that still possible during lockdown? Here is some guidance for landlords.
If you own properties that you rent out you have a legal responsibility to make sure they are safe for your tenants. You have to make sure that all gas appliances, pipework, chimneys and flues in the property are safe by having them serviced annually by a Gas Safe Registered engineer. They will then provide you with a Landlords’ Gas Safety Certificate, also known as a CP12. You need to provide a copy of this to your tenants within 28 days and whenever a new tenant moves in. Here's what you need to know.
Challenging our heating engineers to troubleshoot and resolve issues using test boards allows us to promote them internally to tech engineers, enabling us to offer a consistently high level of technical service and facilitate career progression within the company.
Imagine your water provider found a leak on your premises and threatened to charge you £7000 if you don't get it fixed within 14 days. That's what happened to a Wakefield firm but luckily we were able to help them resolve it quickly for a fraction of that cost.
No longer is being able to deliver a highly skilled plumbing and heating service enough for the insurance industry. This is a basic expectation. True excellence lies in the accurate sharing of live data.
The Plumbcare.com office team wins Most Accurate Portal Updating award from AXA
"Fantastic service today from Josh! Our bathroom shower started gushing water in the night and leaked through to the living room so had to turn the mains water off to stop it. He was round the following morning and got it sorted quickly for us despite the issues we are all currently facing. Really friendly too - thank you!"