As the temperature is only going to get colder as we move towards winter, your pipes are vulnerable to freezing which could cause blockages, floods, and boiler breakdowns. Luckily, it's simple to protect them against the cold and you can even claim free equipment to do it. Read how here.
"May I thank you and your engineer who attended my home this week.
The engineer was so polite, helpful and good at his work, I worked in the gas industry (British Gas / Transco) for 30 years and understand what the service involves and the service required, and your service is excellent! Please pass my thanks on to the engineer involved."