The high standards that the insurance companies we work for insist upon mean that all customers get the same quality assured service.
A common issue for condensing boilers is the condensate pipe (the pipe that extends outside the property) freezing up. Here's how to protect it and, if it does freeze up, how to resolve the problem.
New survey suggests people in the north reach straight for the heating while those in the south put on an extra layer. So, do we feel the cold more in the north? When do you put your heating on?
Is choosing a plumber a simple choice between a local one man band and a large national brand? Surely there's a third way that offers the responsiveness AND a fair price?
Richard and Ash attended to my property when I had water dripping from living room ceiling. They explained everything that needed doing to find the root cause of the issue which included cutting a hole in my living room ceiling where the leak had come through. They made me feel at ease knowing they knew what they were talking about as I was stressing out not being able to use my bathroom facilities with a 5 month old baby in the house. They spent most of the evening outside in the snowy conditions fixing my frozen pipes outside then moving onto the cracked pipe under my shower which had caused the leak. They were both very polite, tidied up after themselves, made as little mess as possible and the hole in my ceiling is a neat little square that our plasterer should be able to fix without it been a big job. I wanted to say thank you to them, they are a credit to your company.