Lockdown is proving to be a stressful time for many so the last thing you need at the moment is to experience a plumbing or heating emergency. If that happens, don't worry; we are here to help you. However, there are a number of small things you can do to minimise the chances of a breakdown and keep the plumber away!
The coronavirus lockdown clearly means that the way we deliver our services, and the range of services that we offer, have changed. While we are posting regular updates, we thought it would be useful to summarise everything into a Frequently Asked Questions format. We will continue to add to this and update it throughout this challenging period.
With all of us on the look out for symptoms of the coronavirus, make sure you know the difference between that and carbon monoxide poisoning. The two can have similar symptoms and lockdown conditions can add extra complications but each needs a very different response. Here's how to ensure you don't confuse them and follow the right advice.
Our plumbing and heating engineers are working tirelessly to deal with emergencies through this difficult time during the coronavirus crisis. We just want to say how proud we are and our customers seem to agree with us too!
As we continue to adapt our services during the coronavirus situation in line with government guidelines, we are now resuming boiler servicing alongside emergency repairs.
"I reported a fault with my boiler and Plumbcare came out and diagnose the fault within 4 hours. They sourced the part and sent an engineer out to repair it within 36 hours of the initial call which was brilliant. A special thanks to the repair engineer Darren, he was very polite and professional, he answered any questions I had and interacted with me very well. He is an asset to your company."